Answers to the Questions We Hear Most
Straightforward answers about licensing, pricing, officer training, coverage areas, and what changes when you switch providers. If you don’t see what you’re looking for, call (888) 251-6607 and we’ll answer it directly.
General Questions About Premier Nationwide Security
How long has Premier Nationwide Security been in business?
Premier Nationwide Security has been serving California properties since 2007, providing professionally managed security programs to businesses, properties, and communities across the state.
Is Premier Nationwide Security licensed and insured?
Yes. Premier Nationwide Security is licensed under California BSIS as a Private Patrol Operator, PPO #15857, and is fully insured. The license can be verified directly with the state.
Is Premier Nationwide Security California owned and operated?
Yes. Premier Nationwide Security is a California owned and operated company, founded and headquartered in the state it serves.
What areas of California does Premier Nationwide Security serve?
Premier Nationwide Security provides local security officers across California, including Los Angeles, the San Francisco Bay Area, Sacramento, Orange County, San Diego County, Alameda County, Contra Costa County, Riverside County, and San Bernardino County. See our full list of service areas.
What kind of experience does Premier Nationwide Security’s leadership have?
Premier Nationwide Security is led by founders who each bring more than 25 years in security operations, including major Hollywood studio security operations and military leadership with the U.S. Army and the Royal Australian Air Force. Read more about our company.
How Officers Are Vetted, Trained, and Assigned
How are Premier Nationwide Security officers vetted and trained?
Every officer is BSIS licensed, which requires a DOJ and FBI background check through Live Scan fingerprinting and a minimum of 40 hours of state-mandated training. Officers also complete site-specific preparation on post orders and access points before their first shift.
Do officers receive training specific to my property?
Yes. Post orders, access points, and escalation procedures are reviewed with each officer before deployment, so coverage reflects your property’s actual layout and risks rather than a generic template.
Can you provide armed security officers?
Yes. Licensed armed personnel are available for properties with higher risk exposure or elevated deterrence needs, alongside our unarmed officer programs.
How is officer attendance verified?
Attendance and patrol activity are GPS-verified and logged on every shift, with daily activity reports available so you have a documented record rather than relying on a guard’s word for it.
Will the same officers be assigned to my property consistently?
Officers are assigned to your property rather than to open shifts, with site-specific orientation before their first day, so they know your access points and expectations instead of learning on the job.
What We Cover and How Programs Are Structured
What security services does Premier Nationwide offer?
Armed and unarmed security officers, mobile patrol, fire watch, access control, and event or temporary security, structured around your property’s schedule and risk level.
What industries do you have experience with?
Construction, healthcare, commercial and corporate, retail, residential communities, hospitality, warehouse and logistics, government, and education, among others. See our full list of industries served.
Can you support multiple properties under one agreement?
Yes. We develop security programs for individual properties, regional portfolios, and multi-location organizations throughout California.
Can coverage change if our schedule or risks change?
Yes. A security program shouldn’t stay static while operating conditions change. Coverage, post orders, and reporting are adjusted as your schedule, risks, or priorities evolve.
Do you provide after-hours or overnight coverage?
Yes. Evening, overnight, weekend, and holiday coverage is available and structured around when your property is actually most exposed.
How Pricing Works and What Happens Next
How is pricing structured?
Pricing is fixed-rate and agreed on before coverage begins, so there are no hidden fees added to your invoice later. Rates are based on your property, schedule, and coverage requirements.
How do I request a quote?
You can request a quote online or call 888-251-6607. Our team will review your property, schedule, and coverage needs before recommending a plan.
How quickly can coverage begin?
Timelines depend on the property, staffing availability, and transition needs if you’re moving from another provider. Our team will provide a realistic timeline once we understand your situation, and can often accommodate urgent requests.
Will I have a direct point of contact after signing?
Yes. Clients work with a named field supervisor and a 24/7 management escalation line, rather than routing every concern through a general call center.
Do you require a long-term contract?
Contract terms are discussed and agreed on during the quote process based on your property’s needs. Call 888-251-6607 to discuss what fits your situation.
Moving On From a Provider That Isn’t Delivering
What if we’re unhappy with recurring issues from our current vendor?
Many clients come to us after dealing with inconsistent coverage, weak communication, or poor reporting. We review what hasn’t worked and structure a program intended to address those specific issues. See why organizations choose Premier.
How quickly can you take over coverage from another provider?
Timelines depend on the property, staffing availability, and transition needs. Our team can review your situation and provide a realistic timeline for taking over coverage.
Can you match or improve on our current reporting?
Yes. Activity reports, incident documentation, and GPS-verified patrol logs are built into every program, giving clearer visibility than a vague or inconsistent log.
What happens if our current provider fails to show up during the transition?
We can review urgent coverage gaps directly. Call 888-251-6607 and our team will tell you honestly what’s possible for your timeline.
Talk to Our Team Directly
Every property is different. If your question isn’t answered here, tell us about your situation and we’ll follow up with a real answer, not a script.
Professional security service inquiries only. Seeking employment? Visit our Careers page.
Protecting California since 2007.